Dear HDI Tampa Bay Chapter Members & Guests:

As your new Chapter President, I want to continue building a strong and informative schedule for all of you.  My goal is present to you the most current and informative programs while providing a strong network of people and businesses. 

I am currently the Manager, to the internal Service Desk at Tampa Electric Company where I have been employed since 1979.  I look forward to bringing my experiences and passion in bringing value to this chapter.

The Tampa Chapter is home to two recipients of the International Internal Help Desk of the Year as awarded by HDI. The recipients are Progress Energy, 2007 award winner and TECO, the 2009 winner of the HDI Team Excellence Internal Help Desk of the Year. The Tampa Chapter also sent Michael Rodgers and Frank Hartnagel to the podium for top honors as Help Desk Analyst of the Year in 2004 and 2005.  

The HDI Tampa Chapter is a non-profit organization that provides a networking forum for local area support professionals. Through programs and education, our chapter meetings focus on the continuous improvement of the support industry and its best practices. We currently are the only active chapter in Florida.

We meet on the 3rd Tuesday of every other month from 1:30 – 4:00 at varying locations. In addition to our email announcements that we distribute, you can find the information on upcoming meetings and topics on our website (http://www.hditampabay.com/) in the Meetings section.

We have a great team of officers in place and we would love your help in building our chapter membership and ensuring that we host fun, exciting, and informative events. The Tampa Bay Chapter Officers welcome your ideas and comments.

For membership questions, please see our web link to HDI Membership. If you are interested in hosting or presenting at a chapter meeting, please contact any Tampa Chapter Officer. If you have any other questions or comments, feel free to contact me. We look forward to meeting you at our upcoming Chapter meetings.

Sincerely,

Cay Robertson

President, Tampa Chapter HDI