CA (NASDAQ: CA), the world’s leading independent IT management software company, helps customers optimize IT for better business results. CA’s Enterprise IT Management solutions for mainframe and distributed computing enable Lean IT—empowering organizations to more effectively govern, manage and secure their IT operations.

“CA is committed to delivering our customers out-of-the-box Service Management best practices to reduce total cost of ownership. From its inception, we built CA Service Desk Manager on a framework of embedded ITIL processes and the ability to tightly integrate with other CA and third-party IT solutions,” said Brian Bell, senior vice president and general manager, CA Service Management. “The PinkVERIFY certification of all 14 ITIL processes is proof that CA is driving true IT process improvements and Lean IT efficiency in accordance with ITIL best practices.”

For more information, visit http://www.ca.com.

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