Chapter Objectives
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- Improve Customer Service
- Improve Service Desk Efficiency
- Provide information on Current Technologies
- Share Information on Industry Trends and Events
- Serve as an Interface to HDI
- Provide Access to HDI Educational Material
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Sponsors
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HDI Awards
The HDI Team Excellence Award

HDI's annual Team Excellence Award honors the team that most enhances the image of the help desk profession by setting and achieving the highest standards of excellence in customer support.
The HDI Analyst of the Year Award

The annual HDI Analyst of the Year Award is a global program that rewards the industry's best first-level support analysts. Regional winners compete for the national award, which is proudly sponsored by Robert Half Technology.





