Mission Statement
Our mission is to provide a networking forum for local area support professionals through programs and education focused on the continuous improvement of the support industry and its best practices!
Chapter Objectives
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March Meeting
Sophie Klossner has been an influential member of the HDI team since 1992. She focused on event planning, content, and coordinating speaker development for the first two years with HDI as well as managed HDI’s human resource department for eight years.
Guest Speaker: Sophie Klossner, HDI Director of Membership and Local Chapters
Topic: Value of Community
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In 1999, Sophie became the Local Chapter Membership Director and Chief Member Advocate, working closely with Local Chapter officers and members to maintain open lines of communication, representing members’ needs and issues, and building strong relationships with all of HDI’s chapters, officers and members. In December 2009, Sophie became the Director of HDI Membership where she brings her many years of member advocacy and relationship strengths in expanding membership and bringing value to the HDI members.
"Since the founding of our country, Americans have understood the value of being able to associate and assemble. Our founders understood and believed the concept of forming "associations" or "communities" as important to the future of our country, so much so that they wrote it into the U.S. Constitution." (excerpt from HDI Focus Book “The Professional Association” written by Rich Hand.)
HDI, the community for the support professional, takes on the personality of the individuals within its community. Sophie Klossner invites you to become part of that personality. Join her on the road to a powerful community that you build, that you take away from it what you put in, and what that community can give you in return for your support.
Analyst of the Year
HDI Analyst of the Year Award
We are pleased to present our 2009 Tampa Chapter Analyst of the Year, Bill Clement from TECO. Bill will now compete at the regional level and if selected will go to Orlando to compete nationally at the HDI 2010 Annual Conference.
View photos of our AOY winner and runners-up HERE. The HDI Analyst of the Year program is sponsored by Robert Half Technology.
